The Role: This is an all-encompassing PA role where you will have a varied and challenging workload.  In your role you will be required to organise meetings, create presentations, minute meetings, provide administrative support to the Group Operations Director and his team.  As a natural communicator, you will also be required to form close professional working relationships with internal and external customers.   You will need to be impeccably organised with the ability to work to tight deadlines under pressure.  In return you will be part of a successful team where you will have the opportunity to evolve the role. 

Main Duties / Responsibilities:

• Management of communications to ensure all items are dealt with in an appropriate and timely manner
• Co-ordination of team diaries/Diary Management
• To organise internal /  external  events and meetings and pro-actively collate all required information
• Participate and deliver on various project work as and when require
• To anticipate and plan ahead and to ensure preparation is carried out in a timely manner
• Book venues and arrange and assist with catering facilities
• Attending meetings to take and record accurate minutes
• Compose/prepare/collate and distribute letters, reports,  minutes, projects, presentations, emails, memos etc
• Preparation of on-site meeting room facilities before, during after events
• Arrange and book travel/accommodation in line with company procedures
• Perform duties in an efficient, professional and courteous manner and establish effective working relationships
• To provide the highest level of customer service at all times, to internal and external customers
• To understand the need of a strict code of confidentiality
  • Flexible approach to working hours
• Ensure all associated administration duties are carried out in line with company procedures
• Ensure that a professional and courteous approach is adopted at all times
• Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others
• And any other reasonable duties commensurate with the post, which may be allocated from time to time.
• It is essential that you have previous PA experience working at Director or senior manager level in a min-large sized company. have a Full Driving Licence. Professional and appropriate at all times & all working situations. GSOH, Flexible & working orientated.
• Interested?  Please forward your C.V. quoting Ref 2270 to nicole@biginrecruitment.co.uk immediately.

Sales Coordinator. Perm Role

To manage and maintain the on time processing of customer orders/schedules.

• To manage and maintain effective customer service, reliable feedback, professional handling of complaints and putting necessary resolves into action.
• To manage and maintain all necessary order documentation, customer transaction records and an efficient administration function both internally and to support the external sales team.
• To manage obsolescence’s and liabilities efficiently and effectively.
• To contribute and assist to the input that the Internal Sales Team makes to the company as a whole.
• To carry out any other duty that is reasonably requested by a Supervisor/Manager.

KEY RESULT AREAS:

• Processing customer orders/schedules
• Effective customer service
• Reliable customer feedback
• Correct order documentation
• Resolving customer complaints
• Managing Obsolescence’s/Liabilities
• Efficient administration
• Administration support
• Team Work
• Communication
• Conformance with the company Health and Safety policy.
• Conformance with the company quality procedures.

INDICATORS OF SUCCESS:

Processing customer orders

• Processing of all customer orders/schedules effectively and efficiently in accordance with company procedures and requirements.
• Raising of all necessary documentation including order acknowledgements and pro-forma’s.
• Amending orders/schedules where necessary.
• Ensuring that all necessary staff are made fully aware of any specific customer requirements pertaining to customer order/schedules.

Please forward your C.V. quoting Ref 2269 directly if you are interested in this 12 month role.

Internal Sales Executive. B.2.C.

Ref 2267

City Center.

Basic £16K

We have a genuinely superb opportunity for an EXPERIENCED internal Sales person, to work within a forward thinking company that is setting standards and quality within its industry!

Duties & Responsibilities.

Working from warm leads you will

• Call both existing & new customers in order to agree fixed term energy contracts whilst cross selling additional products to maximise business revenue.
• Build & maintain effective relationships with customers, in order to increase company portfolio & improve customer satisfaction.
• Transfer knowledge developed during selling to colleagues & external customers in order to match customer’s requirement to a specific product.
• Resolve customer queries accurately and efficiently, ensuring the customer is informed and aware of the progress in order to manage their expectations.
• Track and monitor repeat customer queries and issues.

• Be aware of price and industry changes and identify methods that have the potential to make savings on customers’ accounts.

• Operate and maintain customer related information systems to the required standards to process work, maintain accurate records and access information

Candidates must:-

• Have experience of working in a sales environment, making out bound calls, and converting to into sales.
• Have and be able to demonstrate EXCELLENT communication skills both written & verbal.
• Be able to work without direct supervision
• Be PC Literate & numerate.
• Be able to manage their own workload

 Your OTE is £24,000 per annum for a full time candidate.  The current workforce all achieve £35K due to the quality of the database provided by the company.  Advanced commission payments ensure that you are paid as soon as possible on placed business.

Experienced Internal Sales Executive. B.2.B.

Ref 2268 Leicester City Centre.

£16K Basic

We have a genuinely superb opportunity for an experienced internal Sales person, to work within a forward thinking company that is setting standards and quality within its industry!

Duties & Responsibilities.

Working from warm leads you will

• Call both existing & new customers in order to agree fixed term energy contracts whilst cross selling additional products to maximise business revenue.
• Build & maintain effective relationships with customers, in order to increase company portfolio & improve customer satisfaction.
• Transfer knowledge developed during selling to colleagues & external customers in order to match customer’s requirement to a specific product.
• Resolve customer queries accurately and efficiently, ensuring the customer is informed and aware of the progress in order to manage their expectations.
• Track and monitor repeat customer queries and issues.

• Be aware of price and industry changes and identify methods that have the potential to make savings on customers’ accounts.

• Operate and maintain customer related information systems to the required standards to process work, maintain accurate records and access information

Candidates must:-

• Have experience of working in a sales environment, making out bound calls, and converting to into sales.
• Have and be able to demonstrate EXCELLENT communication skills both written & verbal.
• Be able to work without direct supervision
• Be PC Literate & numerate.
• Be able to manage their own workload

Basic £16k +   Your OTE is £25,000 per annum for a full time candidate.  The current workforce all achieve £35K due to the quality of the database provided by the company.  Advanced commission payments ensure that you are paid as soon as possible on placed business.